Solamar had been using the same clunky system to handle our payment processing for a loooooooong time now, which involved an imperfect marriage between powerpay.biz and auth.net. It was the system we set up at the very beginning, back when we first launched this ol’ ship called Solamar, and since it worked and we were grandfathered into plans that had no limits there wasn’t a very compelling reason to switch…at least for a while.
We’d been hearing a LOT of things about Stripe, a powerful, feature-rich yet easy-to-use payment processor that has been making a lot of waves in the media lately. The more we looked at the modern environment and functionality they were offering, especially compared to what we were already using, making the switch seemed more and more attractive.
We finally decided to take the plunge when we realized that if we switched to Stripe, we could consolidate our payment services from two down to one, since Stripe handles all of the things we used to use both powerpay.biz and auth.net for. It saves us all the time we used to have to spend balancing those two systems, and that was an offer too good to pass up.
Still a little worried, we signed up for Stripe but left our accounts at the legacy services open, just in case. In the proceeding months, we discovered that Stripe is, in the words of our Founder and CEO Chelsea Berler, “A-FREAKIN-MAZING!” It’s user-interface is super friendly, and yet it can handle almost anything we throw at it. So last month, we closed our powerpay.biz and auth.net accounts completely, and exclusively use Stripe.
Stick around, and I’ll give you some details on Stripe and what it can do.
Easy To Use
The great thing about Stripe is that not only is it easy to use for businesses, it also makes the checkout experience simpler for the customer. Registration and setup for the service only took a few minutes, and their dashboard is clean, friendly and simple to figure out. You can start accepting payments very quickly after the initial set-up is complete. Customers get a simple path to purchase, and they can save their info, so they only have to fill it out the first time they use your store.
As Complex As You Want
If you just need basic services, Stripe handles that just fine, but it also has a very customizable API that allows you to integrate the service in almost any way you can think of. You’ll need a developer to help you with that, but if you have coding skills at your disposal, then you can make Stripe do lots of fun stuff.
No Hidden Fees
Stripe’s fee structure is simple and up-front. You pay 2.9% plus 30 cents per transaction. Period. No setup fee, no monthly fee, no nothing. No charges for things that might happen over time either, like refunds, subscriptions or declined transactions. The only exception is chargebacks. If you get a chargeback, the fee is only $15, and they also handle dispute resolution for you, and waive the fee if resolution is in your favor.
Stripe handles all four major cards (Visa, MasterCard, Amex and Discover), but it also handles a lot of other stuff, like Diners Club, Apple Pay, Bitcoin, ACH transfers and more, and it lets you do so from anywhere in the world. (Note that Bitcoin and ACH transactions have an 0.8% fee with a max of $5 associated with them.)
We’re so glad we switched to Stripe, so if you are on the lookout for a great payment processing solution, they we highly recommend you check them out. Want to stay up-to-date on the latest apps and services? Sign up for our newsletter!